Chat management - Talkyto App

Chat management: Unread, Pin & Flag

We’ve enhanced your messaging experience with three powerful tools:

• Unread chats – mark messages as unread to return to them later.
• Pin conversations – keep important chats at the top for quick access.
• Flag chats – highlight and organize specific chats for follow-up or action.
• Filtering messages - sorting out flagged or unread chats

Mark Chats as Unread

How it works:

• When you receive a new message, it will be automatically marked as unread until you open it.
• You can manually mark a chat as unread even after opening it, so you don’t forget to come back later.

Examples:

• You opened a client’s message but don’t have time to reply → mark it as unread to handle it later.
• You want to keep an important chat visible as pending until you’ve completed the required action.

How to do it:

• Swipe to the right of your Chat.
• Select “Mark Unread”.
• The chat will be highlighted again with an unread indicator on the right.

Pin Conversations

How it works:

• Pin any conversation so it always stays above others, even when new messages arrive in different chats.
• You can pin multiple conversations at once.

Examples:

• Keep your boss, top client, or support channel always at the top.
• Pin an ongoing project chat for quick access.

How to do it:

• Swipe to the left of your Chat.
• Select “Pin”.
• To unpin, follow the same steps and choose “Unpin”.

Flag Chats

How it works:

• You can flag individual chat.
• Flagged chats are easy to find because of the flag icon they will have

Examples:

• Flag an importantchat that contains address or phone number shared in a conversation.
• Highlight tasks or instructions that need follow-up.
• Mark an important client request that you don’t want to lose in the chat history.

How to do it:

• Swipe to the left of your Chat.
• Select “Flag”.
• To unflag, follow the same steps and choose “Unflag”.

Updated on: 10/10/2025