Problem with sending or receiving messages

Quick guide what to check:

1. Check that you have a valid subscription enabled in your Talkyto app
2. Check that your Twilio Service Account is properly configured
3. Check that your Messaging configuration is properly configured
4. Check that your geographic permissions are correctly set

*Find out more about Messaging configuration: https://docs.talkyto.com/en/article/messaging-configuration-1ctbmqs/

*Find out more about Twilio Service Account configuration: https://docs.talkyto.com/en/article/service-accounts-configurations-nj9x3e/

*Find out more about Twilio account: https://www.twilio.com/en-us

Updated on: 22/07/2025