Articles on: SMS management

Messaging configuration

How to Configure Messaging(SMS/MMS) Settings in Talkyto


In the Talkyto app, you have full control over your Messaging configuration to send or receive SMS/MMS.


How to Access Voice Settings

  1. Log in to your Talkyto app.
  2. Go to the “Settings” in the bottom menu.
  3. Open the “Messaging” section to manage your voice configuration.


Available Messaging Configuration Options:


Phone Number Settings
  • Check that your number is properly configured with Talkyto (Settings icon on the right)
  • Also, check that your default number is selected and that the "Allow incoming SMS" checkbox is checked.


Refresh phone numbers

If you have recently purchased a new phone number via Twilio, click "Refresh" to update and sync your number list.


Update messaging Credentials

Update your APN and FCM Mobile Push Credentials phone numbers with Talkyt (if you have a problem receiving messaging notifications, click "Update messaging credentials" to fix this issue)


Update Messaging Service

Update your Twilio Messaging Service with Talkyto


Enable Number Select in sms



*Before making or receiving SMS, make sure that your "Messaging Geographic Permissions" are properly set in Twilio (link for Twilio site is also provided in the Talkyto app).

*OTP messages won't be allowed in the Talkyto app if they are not allowed for certain phone number by Twilio, so in order to get OTP codes visible in your messages please check that with Twilio support.


Need help setting up your Voice configuration? Message us via chat anytime!

Updated on: 17/07/2025

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