How to Integrate Talkyto with a Twilio Studio Voice Workflow

If you’re using Twilio Studio to handle incoming calls and automate voice workflows, you can easily link it to your Talkyto-connected number. This allows you to use Talkyto for outgoing and device-based features, while letting Twilio Studio handle the incoming call logic.

When to Use This

Use this setup if:

• You want incoming calls to be handled by a Twilio Studio Flow (e.g., IVR menus, call routing, voicemail).
• But you still want to use Talkyto features for outgoing calls, logging, device handling, etc.

To receive Voice:

1. Create Studio Flow if one isn’t already created
2. Add “Add TwiML Redirect” Widget
3. Connect “Incoming Call” from “Trigger” to the dot on the top of “Add TwiML Redirect” Widget
4. Configure the Widget like this:

• Widget Name: Talkyto-voice (can be changed),
• URL: https://us-central1-twiconnect-257c6.cloudfunctions.net/receiveCall
• Request Method: POST
• Timeout: 14400 (can be changed)
• Save and Publish

Go to the Phone Number you want to configure and configure it like this:

1. Messaging Service: None (To remove a messaging service, click the link below the dropdown and remove the number)
2. Configure with: Webhook, TwiML Bin, Function, Studio Flow, Proxy Service
3. A message comes in: Studio Flow
4. Flow: The Flow you created before

Updated on: 20/08/2025