Setup
Talkyto Business setup
How to Create Your Business Account for Talkyto Business In order to manage multiple devices for different users, we are happy to announce that your life will be easier with our new platform - Talkyto Business. Follow the next steps to set up your business account correctly and start managing your employees! Step 1 - Go to the Talkyto Business Page Visit: https://app.talkyto.io/onboarding. Click on the “Business” button. (https://storaPopularTwilio Account configuration - Talkyto Business
A Twilio Account Is Required to Use Talkyto To use Talkyto effectively, a Twilio account is required. Twilio provides the phone numbers, SMS, and voice infrastructure that powers Talkyto — without it, the app won’t function as expected. Why Do I Need a Twilio Account? Talkyto doesn’t offer built-in telecom services. Instead, we integrate seamlessly with your own Twilio account, giving you full control over: Phone numbers SMS sending/receiving Voice calls ConfiPopularVoice Configuration - Talkyto Business
How to Configure Voice Settings in Talkyto Business In the Talkyto Business dashboard, you have full control over your Voice configuration to send or receive calls/voicemails. How to Access Voice Settings Log in to your Talkyto Business account and enter your organization. Go to the Service Accounts page in the dashboard. Check that all configurations are good Go to the "Phone numbers" tab Select all the use cases for that phone number (Voice/SMS) - if 'Voice' is nSome readersMessaging configuration - Talkyto Business
How to Configure Messaging Settings in Talkyto Business In the Talkyto Business dashboard, you have full control over your Messaging configuration to send or receive SMS. How to Access Messaging Settings Log in to your Talkyto Business account and enter your organization. Go to the Service Accounts page in the dashboard. Check that all configurations are good Go to the "Phone numbers" tab Select all the use cases for that phone number (Voice/SMS) - if 'SMS' is notFew readers
Features
Groups - Talkyto Business
How to Organize Your Devices into Groups? With Talkyto Business, you can easily divide your devices into groups to manage your workflow more efficiently. Whether you want to separate devices by team, location, or project, device groups help you stay organized and flexible. Why Use Device Groups? Track different teams separately. Manage devices based on locations or offices. Managing your workflow more efficiently How to Create Device GroupsFew readersBlocking number - Takyto Business
Blocking Numbers in Talkyto Business With this update, you gain full control over who can reach you. Talkyto now lets you block phone numbers directly inside the app. This ensures a safer, more private communication experience. What Does Blocking Do? When you block a contact or number: Calls – The blocked number will not ring your phone. Notifications – No alerts or missed call notifications will be shown for blocked numbers. Blocking is one-way only – you won’t reFew readersVoicemail configuration for the phone number - Talkyto Business
How to Set Up Voicemail in the Talkyto Business for your specific phone number? Setting up voicemail ensures your missed calls are handled professionally. You can customize the voice, message, voice recording and timeout settings directly in your Talkyto Business dashboard. How to Set Up Voicemail Go to your Talkyto Business → Service Accounts → Phone numbers tab → Voicemail checkbox → Voicemail configuration You will see the fFew readersRecord Calls - Talkyto Business
Call Recording in Talkyto Business Dashboard We’ve introduced a new feature in Talkyto Business – the ability to set record calls directly from your Business Dashboard. This gives organizations more control, transparency, and flexibility in managing their communication. What Is Call Recording? Call recording allows you to automatically capture conversations made through specific phone numbers in your Business account. The recordings are stored securely and can be accessedFew readersContact Lists - Talkyto Business
How to Create Your Contact List in Talkyto? Building your contact list in Talkyto Business is quick and flexible! You can add contacts manually or import contacts in bulk using a .CSV or .XLSX file. Each contact can be edited and deleted. A contact list can be added to a certain employee's device (Devices → Name → Contact Lists tab) Option 1: Add Contacts Manually Go to your Talkyto Business Dashboard → Contact lists section. Click theSome readersTalkyto Business Voicemail setup
How to Set Up Voicemail in Talkyto Business? Setting up voicemail ensures your missed calls are handled professionally. You can customize the voice, message, and timeout settings directly in your Talkyto Business account. How to Set Up Voicemail Go to your Talkyto Business Dashboard → Service Accounts → Service Account name → Voicemail tab. You will see the following fields: Voicemail Voice: Choose from available voice options (e.g.,Few readers