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Additional Services

Find out more about different integrations in our Talkyto App
By Benedikt Čelan
2 articles

Setting Up Additional Services - Talkyto App

When setting up your, for example, CRM integration, please note that if you already have Twilio set to your chosen CRM and then proceed to enable Talkyto, you'll be presented with an option to add your chosen CRM as an Additional Service( for both Voice and Messaging). However, if you haven't configured it in Twilio, you'll need to set it up manually as described below:However, if you haven't configured it in Twilio, you'll need to set it up manually as described below:   1. Access Your Settings: Log in to your Talkyto account and navigate to the "Settings" section. 2. Navigate to the Voice/ Messaging section: …based on your choice to include Voice, Messaging or both. Proceed to Voice/Messaging configuration ( settings option next to the checkbox of the selected number). 3. Scroll to “Additional Services”: Scroll to the bottom of the page to access the ‘Additional Service’ section. 4. Add New Additional Service: To start the setup process, click on "Add new additional service." 5. Retrieve Twilio Information: To obtain the necessary Twilio information, log in to your Twilio account. Once there,** **go to Twilio Phone Numbers, and select "TwiML Apps." Choose the relevant TwiML App and copy the required information. 6. Paste into Talkyto: Return to Talkyto and paste the Twilio information into the respective fields. 7. Save: Once you have filled in all the necessary details, click "Save" to complete the setup. By following these steps and referring to the accompanying screenshots, you can effortlessly integrate your CRM with Talkyto, optimizing your business communications and ensuring a smoother workflow.

Last updated on Jun 19, 2026

Enhance Your Business Efficiency with Talkyto's Additional Services (ALL feature)

In today's fast-paced business world, efficiency and accessibility are key to staying ahead of the competition. For business users who rely on their CRM  systems, integrating their CRM with Talkyto is a game-changer. Our new Additional Services feature empowers businesses to seamlessly merge their CRM with Talkyto, ensuring that every message and call is at their fingertips, whether they're at their computer or on the go. The Power of CRM Integration For businesses that rely on CRMs for managing their customer interactions, the ability to streamline communications is crucial. Traditionally, companies with their own CRM systems had to toggle between various devices and platforms to manage messages and calls, limiting their flexibility and response times. But now, with Talkyto's Additional Services, the integration process is a breeze. Boost Employee Productivity One of the primary benefits of this feature is that it empowers employees to manage communication efficiently. Whether they are at their desk using the CRM or out and about with their mobile phones, they can access and respond to messages and calls. This flexibility not only enhances the employee experience but also ensures that customer inquiries are promptly attended to.   Seamless Transition For businesses looking to embrace modern, flexible communication while leveraging their existing CRM investments, this feature seamlessly bridges the gap. It eliminates the need for constant platform switching. Instead, it allows you to continue using your CRM as usual while simultaneously enjoying the benefits of Talkyto's mobile communication capabilities.   To Sum It Up Talkyto's Additional Services feature represents a turning point in the way businesses manage their communication. By integrating your CRM with Talkyto, you can enhance your efficiency, improve your employees' productivity, and provide a superior customer experience. Embrace the future of business communication today with Talkyto.   Ready to revolutionize the way you interact with your customers? Try our Additional Services ALL feature now and experience the difference for yourself. Learn more

Last updated on Jun 19, 2026